We are getting SQL errors that refer to communication link failures in the log
Symptom
- SQL errors display
- The amdberror.log in the Amlib folder displays Communication Link Failures
Applies to
- Amlib
- Network environment
Resolution
Unfortunately these errors are notoriously hard to solve:
- Communication link failure messages are written into the amdberror.log in the Amlib program folder when there is a network communications failure between the machine running the Amlib program and the machine hosting the Amlib databases.
- It can be related to faulty hardware or sometimes issues with the DNS Server.
- It is usually necessary to call in your network specialist rather than Amlib support staff as it is definitely network related.
Additional information
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