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OCLC Support

Current AskQC office hours

Find current AskQC office hour recordings and supporting materials.

AskQC@oclc.org (Ask Quality Control) is the longstanding email address to which catalogers can send questions to OCLC Metadata Quality staff about cataloging policies, standards, and practices.

OCLC cataloging community meeting

This virtual OCLC community event provides an opportunity to hear about important work by community members and learn about OCLC cataloging and metadata services. Visit the OCLC cataloging community event page for information on upcoming meetings and to access materials from past meetings.

 

AskQC office hours

Join OCLC Metadata Quality staff to discuss WorldCat quality issues and cataloging questions.

Time and call-in information for AskQC office hours

AskQC office hours. Return here for notification of time and date changes.

Topic Day/time (eastern) Toll-free call-in number Registration link
The Lifecycle of a CIP Record

Join staff of the Library of Congress Cataloging in Publication (CIP) Program to learn about the lifecycle of a CIP bibliographic record. CIP Program staff will describe the steps that catalogers take to create accurate prepublication catalog records as well as the ongoing updates that maintain record accuracy. They will also touch on publisher change requests and CIP e-book records. OCLC staff will discuss authorization levels as well as roles and permissions for editing CIP in the various OCLC cataloging interfaces.
Tuesday, 13 February, 2024 at 10:00 AM Eastern

Thursday, 22 February, 2024 at 4:00 PM Eastern

US/Canada: 1-877-668-4490
UK: 08-002061177

13 February registration

22 February registration
Music Score Cataloging for the Uninitiated

Do you have minimal experience cataloging music scores yet are expected to catalog a growing backlog of them? Are you intimidated by the thought of cataloging a score when you never learned to read music? Morris Levy, OCLC’s liaison to the Music Library Association and the Music OCLC Users Group, will lead this session, which will include an overview of music cataloging resources, a review of relevant MARC fields, and examples from classical and popular music.
Tuesday, 12 March, 2024 at 10:00 AM Eastern

Thursday, 21 March, 2024 at 4:00 PM Eastern

US/Canada: 1-877-668-4490
UK: 08-002061177

12 March registration

21 March registration
PCC and OCLC: Overview and what’s new

Representatives from the Program for Cooperative Cataloging (PCC) and OCLC will engage the OCLC cataloging/metadata community in a discussion about working with BIBCO records. They will also give an overview on ways to participate in PCC programs, how to find documentation, and exciting changes in the works that are of interest to the broader community.
Tuesday, 9 April, 2024 at 10:00 AM Eastern

Thursday, 18 April, 2024 at 4:00 PM Eastern

US/Canada: 1-877-668-4490
UK: 08-002061177

9 April registration

18 April registration
Who's Your Audience?: Ways to Record Audience in Bibliographic Records

Kate James will discuss ways to record the intended audience of a resource in bibliographic records. She will cover MARC fields such as 521 and 385, fixed field values, and the benefits of recording this information. There will be examples from commonly used thesauri for demographic group terms including LCDGT, ERIC, and ILO. This session is provided in response to user feedback from previous VAOH sessions.
Tuesday, 14 May, 2024 at 10:00 AM Eastern

Thursday, 23 May, 2024 at 4:00 PM Eastern

US/Canada: 1-877-668-4490
UK: 08-002061177

14 May registration

23 May registration
Customizing MARC record delivery with Collection Manager

Does your library want to learn more about customizing MARC records delivered via Collection Manager? Would you like to learn more about customizing which MARC record changes generate WorldCat Update records? The Collection Manager Team will review these settings and answer questions regarding these features.
Tuesday, 11 June, 2024 at 10:00 AM Eastern

Thursday, 20 June, 2024 at 4:00 PM Eastern

US/Canada: 1-877-668-4490
UK: 08-002061177

11 June registration

20 June registration

February 2024 - The Lifecycle of a CIP Record