Lender request management - Workflow tasks
Find the workflows needed to manage borrowing library requests in UnityUK.
New requests
Learn how to work with new requests from borrowing libraries in UnityUK.
Ship an item
Learn how to ship an requested item in UnityUK.
Unship an item
Learn how to undo an inappropriate IFM charge in UnityUK.
Inform the borrowing library an item will be supplied
Learn how to use the Answer Will Supply action in UnityUK.
Inform the borrowing library an item will not be supplied
Learn how to use the Answer Nonsupply action in UnityUK.
Respond to a request with the Answer Retry action
Learn how to use the Answer Retry action in UnityUK.
Respond to a renewal request
Learn how to respond to a renewal request in UnityUK.
Respond to a cancel request
Learn how to inform the borrowing library whether the request can be cancelled in UnityUK.
Checked In action
Learn how to use the Checked In action in UnityUK.
Send a note
Learn how to send a message to a borrowing library in UnityUK.