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OCLC Support

Receive requested items

Learn how to received requested items in UnityUK.

On receipt of an item you should change the status of the request to Received.

You may retrieve the item from an ILL request search, or from the Shipped or Pending section of the Borrower Work Queue.

You can select the Received Action by clicking the Action button against the request in a results list, or from the Request details, as illustrated below.

Request Details screen

When you choose the Received action, you can complete the local due date on the onscreen form offered. You can also enter a Public or Private Note.

ILL Request - Action Received screen

When items have been received they appear in the Received List report, available from the Borrower Work Queue. This report can be used for notifying patrons that items have been received:

Received List report link

The report is in PDF format. It can only be printed once from the Work Queue but can later be printed again if necessary by going to the Reports area of UnityUK and selecting Batch Reruns.

Received List report - example