Why is the Patron ID field not in populating in the Tipasa request form?
To check that the Workforms have a Patron ID field, follow these steps:
- In Service Configuration go to WorldShare ILL > Patron Request Workforms.
- Expand each Workform accordion.
- For each Workform that is enabled, check if there is a field for the Patron ID.
- If not, and you want to add it, go to Patron Request workform and scroll to Article, Book, and Other Forms. Then add a field to display on this Section.
- Click Save.
If you have questions please contact OCLC Support.