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OCLC Support

Why is the Patron ID field not in populating in the Tipasa request form?

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Applies to
  • Tipasa
Answer

To check that the Workforms have a Patron ID field, follow these steps:

  1. In Service Configuration go to WorldShare ILL > Patron Request Workforms.
  2. Expand each Workform accordion.
  3. For each Workform that is enabled, check if there is a field for the Patron ID.
  4. If not, and you want to add it, go to Patron Request workform and scroll to Article, Book, and Other Forms. Then add a field to display on this Section.
  5. Click Save.

If you have questions please contact OCLC Support.

Page ID
40835