When we try to open the Tipasa ILL request form a different ILL template displays instead.
Symptom
- We want the Tipasa ILL template to come up when a user clicks on a link to request a copy.
- Instead, we are getting what looks like a WorldCat Discovery ILL template.
- This is the wrong ILL template
Applies to
- Tipasa
Resolution
The discovery work form may be appearing due to settings inside your service configuration.
- Log into OCLC Service Configuration
- WorldCat Discovery and WorldCat Local > Place Hold/Request Buttons >Resource Sharing (Any Level)
- Remove the additional button by selecting None from the drop down box
- Click save