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What is the proper procedure for a borrowing library to return a loan?

  • You have returned an item and your Transaction Status is not at "Request Finished."  You want to know what you were missing from the steps?
Applies to
  • ILLiad 

Here are the steps you take to properly check the item in from the patron and then return it to the patron.

  1. Follow the instructions for Checking In/Out Items: Returning items to the Lender.
  2. Next, Checking In/Out Items: Printing Returns.
  3. When you print the Returns, the ILLiad Transaction Status will change to "Request Finished."
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