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OCLC Support

What information is retained on the ILLiad servers from our Patrons?

Symptom
  • We would like to know if the information is retained on the ILLiad servers for the following fields:

- Name
- Address
- Phone
- Email
- Birthdate
- Library barcode
- Borrowing history
- IP address

Applies to
  • ILLiad
Resolution

Here are the results for your fields in the ILLiad server:

- Name                               Yes 
- Address                           Yes - if it was entered during registration.  If you are shipping books, you need this information.
- Phone                              Yes - if it was entered during registration.  This is an alternate way to contact the patron.
- Email                               Yes - if it was entered during registration.  This is how you contact the patron
- Birthdate                           No - there is no field for this.
- Library barcode               Yes - if that is what you are using for the Username.
- Borrowing history            Yes
- IP address                       No

Page ID
31990