The Atlas SQL Alias Manager won't open and says "a referral was returned from the server"
- Opening the Atlas SQL Alias Manager gives a message "a referral was returned from the server" and does not open.
SQL Alias Manager is experiencing an issue with its code validation certificate due to an expiration error. Follow these steps to install an updated version.
- Contact OCLC Support to get credentials for the download.
- Download the Atlas SQL Alias Manager v1.3.3 installer from the ILLiad Downloads page.
- Right-click on the installer and select "Run as Administrator" or "Install". SAM v1.3.3 will be installed at C:\Program Files (x86)\Common Files\Atlas Systems\ and replace the previous version on that machine.