I updated ILLiad to a newer version, but the Customization Manager is getting an error message when I try to open it
Symptom
- You upgraded ILLiad with a newer version, but the Customization Manager is getting errors on opening.
Applies to
- ILLiad
Resolution
You will need to Repair the ILLiad Client install by following these steps:
- Go to your Control Panel > Programs > Programs and Features.
- Right-click on the ILLiad Client and choose Change.
- When you see the installer show up, choose repair.
- Finish the repair.
Open up the Customization Manager now and see if it works. Something might have happened during the initial install and this will fix it.