- You are working from home and you are getting a slow response from ILLiad
Here are some steps you might want to troubleshoot the issue:
- Check with co-workers and see if they also have a slow response time. If they do, and you are hosted by OCLC, contact OCLC Support.
- If your co-workers are not having a slow response time or you work by yourself, then you might reboot your router by turning off the router or disconnecting the power and connecting it again.
- If you continue to have issues, you should check with your Internet Service Provider (ISP) first and see if they are having any issues.
- If our ISP is not having issues, then contact OCLC Support.