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I accidentally downloaded the latest version of ILLiad but then uninstalled it. After installing the correct version, the client does not open

Symptom
  • I accidentally downloaded the latest version of ILLiad but then uninstalled it. After installing the correct version, the client does not open
Applies to
  • ILLiad
Resolution
  1. Copy the Addons and Print folders to your desktop.
  2. Delete the ILLiad folder and uninstall the ILLiad Client.
  3. Reinstall the corrct version of the client and copy over the Addons and Print folders. The client should now run properly.
Additional information

If the client does not run, make sure your SQL informationis correct and set as default and saved into the c:>Program Files (x86)>ILLiad folder

Page ID
31305