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OCLC Support

Why is there no shelf location and call number displaying for an item I hold?

Applies to
  • WorldCat Discovery
  • WorldShare Record Manager

The shelf location and call number may not be displaying if you have not input copy data for this title.

  • Search for the item by OCN in Record Manager
  • Locate the item in the search results and select "Open Details"
  • From the top right of the page, select "Copies"
  • Create a new entry with the appropriate data relevant to this title, and save the details

If you already have input copy data, or if the above steps don't resolve the issue, please try resaving the LHR without making any changes. Check Discovery after resaving to see if the information displays again.

If none of the above steps resolve the issue, contact OCLC Support with your OCLC Symbol, the OCLC number of the record, and a description of the steps you've tried so far.

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