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OCLC Support

Why am I receiving emailed reports from Usage_Statistics@oclc.org for the wrong institution?

Symptom
Applies to
  • WorldShare Collection Manager
Resolution

If you are getting reports for another institution, the authorization number in Reports is likely incorrect. To edit this, follow these steps:

  1. In WorldShare, navigate to Metadata > Institution Settings > Reports
  2. Ensure that your library's correct 9-digit authorization number (beginning with 100) is added to this section
  3. Click Save

If you do not know your authorization number, contact OCLC Support.

Page ID
24589