I created a one-time query collection saved to a specific filename and records are missing that I would expect to be included, why?
Applies to
- WorldShare Collection Manager
Answer
If the collection isn’t isolated, records that were previously delivered as part of an ongoing query collection or knowledge base collection, will appear in updated files instead of a new file. The updated file will have the same filename, it will just be an updated file instead of new.
Additional information
For more details about isolating a collection, see Enable record delivery in your collection