Featured Connexion Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for Connexion client.
Most viewed articles
This advertised application will not be installed because it might be unsafe
Where is my Arial Unicode font in Windows 10
What does this error mean? "data at the root level is invalid, line 1, position 1"
How to remove file type associations in Windows 10
URL address and port ranges for Connexion client
What is the difference between “Install for Everyone” and “Install for Just me”?
Either nothing appears to happen or you get error "Cannot start process because a file name has not been provided"
"Unable to connect to remote server" error in Connexion
"Transaction failed. Your host connection may have been lost" error in Connexion client
I am getting an error when working with a record in my local save file.
How can I move my MACROS from my old PC to my new PC?
How do I convert .dat files to .mrc files?
When I print labels in Connexion client, it's only printing blank pages or garbled characters
How to run Connexion client on a Mac
Why do I get this error message when searching Connexion “No records found for your search”?
Recently created articles
Connexion crashes intermittently when editing a record
( created Thu Mar 05, 2026 )
How to silently install the OCLC Cataloging AI Toolkit for Connexion client 2.63
( created Sat Feb 28, 2026 )
How to silently install the OCLC Cataloging AI Toolkit for Connexion client 3.1
( created Fri Feb 27, 2026 )
Can't export - Getting this error message "Could not find the file..."
( created Fri Feb 20, 2026 )
When I attempt to export a record directly to Alma, I get the host message, "Import failed. Reason: Error while validating the record."
( created Wed Jan 28, 2026 )
When batch processing holdings by OCLC number, the batch process window closes and holdings are not updated.
( created Mon Jan 26, 2026 )
My MARC file is not importing into my Online Save File.
( created Thu Jan 22, 2026 )
When logging into Connexion, an error appears: "The remote name could not be resolved"
( created Mon Jan 12, 2026 )
When searching in Connexion, I receive the message "Search term is required."
( created Tue Jan 06, 2026 )
How do I uninstall the OCLC Cataloging AI Toolkit for Connexion?
( created Fri Dec 12, 2025 )
Error: Unable to connect to [ILS domain], retries exceeded
( created Mon Nov 03, 2025 )
040 invalid code error
( created Mon Oct 27, 2025 )
I can't locate or find the FAST API Key
( created Wed Oct 15, 2025 )
How to add WorldCat holdings in batch from a file of MARC records using Connexion client
( created Wed Oct 08, 2025 )
020 field contains duplicate data error or reappearing ISBNs
( created Wed Oct 08, 2025 )
Recently updated articles
How to silently install the OCLC Cataloging AI Toolkit for Connexion client 2.63
( updated Fri Mar 06, 2026 )
How to silently install the OCLC Cataloging AI Toolkit for Connexion client 3.1
( updated Fri Mar 06, 2026 )
OCLC Connexion crashes when exporting a record to our local system
( updated Thu Mar 05, 2026 )
Connexion crashes intermittently when editing a record
( updated Thu Mar 05, 2026 )
XPODLL32 error in Connexion client 3.x
( updated Fri Feb 27, 2026 )
Connexion client export file not writing to Program Files location
( updated Fri Feb 27, 2026 )
Why aren't my shortcut keys working as expected?
( updated Tue Feb 24, 2026 )
Gateway export to Alma ILS causes Connexion client crash
( updated Tue Feb 24, 2026 )
Can't export - Getting this error message "Could not find the file..."
( updated Fri Feb 20, 2026 )
020 field contains duplicate data error or reappearing ISBNs
( updated Wed Feb 18, 2026 )
How do I convert .dat files to .mrc files?
( updated Wed Feb 11, 2026 )
Macro feature is unavailable. Macro component service is not running or not available
( updated Wed Feb 04, 2026 )
When logging into Connexion, an error appears: "The remote name could not be resolved"
( updated Fri Jan 30, 2026 )
When I attempt to export a record directly to Alma, I get the host message, "Import failed. Reason: Error while validating the record."
( updated Wed Jan 28, 2026 )
When batch processing holdings by OCLC number, the batch process window closes and holdings are not updated.
( updated Mon Jan 26, 2026 )