I am getting an error when working with a record in my local save file.

Symptom

• You receive one of the following error messages when working with a record in the local save file
  • 'Record already in use by another user'
  • 'Action not valid'
  • 'Transaction failed. The connection to your local file may have been lost'

Applies to

• Connexion client 2.63
• Connexion client 3.x

Resolution

Run a compact/repair by following the steps below:

1. Go to the Toolbar > File > Local File Manager.
2. Click on the path to the local file to be repaired. (You want the file to be highlighted in blue).
3. Click Online Actions > Compact/Repair (last button in row of buttons on right).
4. Click OK when prompted.
5. Click OK when prompted again.
6. Click Close.

Additional information

Compact/Repair can also help if you cannot use or delete records from the local save file.

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