Featured WorldShare Circulation Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldShare Circulation.
Most viewed articles
- Why is my POS Printer not printing automatically?
- How can I configure my SIP2 device to work with WMS?
- Why do deleted items still display with a status of Withdrawn, when they should be purged?
- Can a shelving location be changed in bulk to a different shelving location?
- How do I get a new branch location added to our WMS?
- How do I locate/access our Circulation Item Inventory Report?
- Why am I getting an error message in Service Configuration: "We are unable to process your request at this moment."?
- How can I change the date format in WorldShare Circulation?
- How do fixed due dates affect our loan policies?
- How do I add a new patron type?
- I am unfamiliar with a barcode being 'deprecated', what does that mean?
- What should I do when I get the message "Limit reached" in Digby?
- Why am I seeing "OCLC has detected that your institution’s encryption has changed" when I log into WorldShare?
- Customize text for Circulation Notices
- How can I find out about planned maintenance outages?
Recently created articles
- I am using Digby shelf-read to update an item status, but it isn't working. ( created Wed May 31, 2023 )
- Does WMS support inventorying via the SIP2 protocol? ( created Tue May 16, 2023 )
- I am seeing an "unknown barcode" error for an LHR that was deleted. ( created Fri May 12, 2023 )
- Featured WorldShare Circulation Troubleshooting articles ( created Fri Apr 28, 2023 )
- Can I change the branch for my current WorldShare session? ( created Tue Mar 14, 2023 )
- Why does a print periodical record not show up in our weekly inventory file? ( created Thu Mar 02, 2023 )
- How can I get a list of all current Circulation patron accounts? ( created Wed Mar 01, 2023 )
- Error in Digby saying your profile lacks sufficient permissions to use this app ( created Fri Feb 24, 2023 )
- Is there a way to automatically batch release deprecated user barcodes? ( created Fri Feb 24, 2023 )
- What is the best way to remove a barcode for preserving Circulation statistics? ( created Tue Feb 21, 2023 )
- I'm getting a prompt to create a temporary item when I'm trying to check out an ILL item to a patron ( created Mon Feb 13, 2023 )
- Error deleting entry for Long Overdue and Lost Policy ( created Mon Feb 13, 2023 )
- Items that would fulfill a hold move to status "reshelving" when checked in ( created Fri Oct 14, 2022 )
- Requested holding cannot be found error ( created Fri Oct 14, 2022 )
- When selecting a pick up option I get a ‘not available due to policy’ message. What policy should I check? ( created Fri Oct 07, 2022 )
Recently updated articles
- Why do deleted items still display with a status of Withdrawn, when they should be purged? ( updated Mon Jun 05, 2023 )
- I am using Digby shelf-read to update an item status, but it isn't working. ( updated Fri Jun 02, 2023 )
- Is Digby training available? ( updated Tue May 30, 2023 )
- I am unable to sign in to Service Configuration using my OCLC Services Account ( updated Thu May 25, 2023 )
- How do I get a location removed from our WMS? ( updated Thu May 25, 2023 )
- Can we make our own item material types? ( updated Thu May 25, 2023 )
- Does WMS support inventorying via the SIP2 protocol? ( updated Tue May 16, 2023 )
- I am seeing an "unknown barcode" error for an LHR that was deleted. ( updated Mon May 15, 2023 )
- Why am I receiving an "Unknown Barcode" error when searching for an existing or newly added barcoded item? ( updated Fri May 12, 2023 )
- How can I change the date format in WorldShare Circulation? ( updated Thu May 11, 2023 )
- Featured WorldShare Circulation Troubleshooting articles ( updated Fri Apr 28, 2023 )
- I can check in an item, but I get an unknown barcode error when searching for barcode in Circulation. ( updated Fri Apr 07, 2023 )
- I need my Circulation Override Credentials ( updated Thu Apr 06, 2023 )
- Why is the Hold Shelf Expiry Notification not being sent out even though the item status in WorldShare Circulation shows On Hold (Expired)? ( updated Tue Apr 04, 2023 )
- Why can't I download the Offline Client? ( updated Tue Apr 04, 2023 )