Known issues

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This page lists known issues in the WorldShare Circulation application. Availability dates are subject to change.

Please see the OCLC System Status Dashboard for active issues.

Current issues

Issue	Details
Offline Client and POS Printer Server Application do not run from the Start Menu on Java versions later than Java 8u162 Later versions of Java 8 introduced a bug which will fail to launch applications from the Start Menu of your workstation. Note: Java 9 and higher are not yet supported.	Identified: May 2018 Workaround: Install Java SE Runtime Environment 8u162 or earlier to run the Offline Client and POS printer application from your workstation's Start Menu. If you must run a later version of Java 8, you can still run the applications by executing the JNLP files directly (i.e. wms-offline-circulation.jnlp and wms-posprinter-server.jnlp).

Issue

Details

Offline Client and POS Printer Server Application do not run from the Start Menu on Java versions later than Java 8u162

Later versions of Java 8 introduced a bug which will fail to launch applications from the Start Menu of your workstation.

Note: Java 9 and higher are not yet supported.

Identified: May 2018

Workaround: Install Java SE Runtime Environment 8u162 or earlier to run the Offline Client and POS printer application from your workstation's Start Menu. If you must run a later version of Java 8, you can still run the applications by executing the JNLP files directly (i.e. wms-offline-circulation.jnlp and wms-posprinter-server.jnlp).

Fixed issues

Fixed issues - Table

Issue	Fix date
Incorrect patron information sometimes displays when batch printing slips (receipts) from the check in screen Note: Modernized staff interface only	March 2024
*Items do not display the In Processing* status** Note: Modernized staff interface only Items that are in processing display as Available or Unavailable on modernized screens only.	March 2024
The pull list intermittently fails to load for institutions or circulation groups with many branches The pull list sometimes fails to load in the WorldShare Circulation interface. This is more likely to occur if your institution or circulation group has a total of thirty or more branches.	June 2023
The pull list's Last Printed column is not populated The last date/time that a pull list entry was printed is no longer displayed on the Pull List in WorldShare Circulation.	June 2023