Featured WorldShare Acquisitions Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldShare Acquisitions.
Most viewed articles
What is the overall workflow for Demand Driven Acquisitions (DDA)?
How can I back out of an incorrect invoice or received item?
Can I delete a Placed order?
How do I close old encumbrances before rollover to a new budget?
I'm receiving an error message saying "the total amount must be [unit price]" when trying to assign an invoice to multiple budgets
I ordered a multipart set as a serial and have received and invoiced the item. How do I add a holding and copy information?
How do I add a credit on an invoice?
How do I create a donated item in Acquisitions?
Do I need to create a new budget before closing the current budget?
Can I change a vendor on an order than has already been placed?
Is it possible to customize the ''From'' address in notifications?
How many budgets can I have defined?
How can we change the default reply address in Acquisitions?
When we receive a serial item, the item registers as item status unavailable for the copy
How can I remove the On Order status that shows on an item?
Recently created articles
How can I resolve a fund-related error when using an order template?
( created Wed Nov 08, 2023 )
Why is the Create Template option greyed out when viewing an order item?
( created Fri Oct 27, 2023 )
Why is the Transfer option not available when I try to transfer funds?
( created Tue Oct 17, 2023 )
How can I change the processing type for a received item?
( created Wed Sep 27, 2023 )
Menu section did not load error
( created Wed Jun 28, 2023 )
How can I export a list of all funds my institution has configured?
( created Thu Jun 15, 2023 )
Featured WorldShare Acquisitions Troubleshooting articles
( created Fri Apr 28, 2023 )
How do I change the default address of a vendor in WorldShare Acquisitions?
( created Mon Mar 06, 2023 )
How to use Low-confidence matches to improve WorldCat records selected in your order when using Partner Exchange Services with vendors
( created Mon Jan 16, 2023 )
How to handle employee expense reports in WMS Acquisitions?
( created Wed Nov 09, 2022 )
When I import an order using a MARC data some information is missing or incorrect.
( created Thu Oct 20, 2022 )
Does Acquisitions support passive FTP?
( created Mon Sep 19, 2022 )
I am getting an error that says the fund code has already been used for this budget
( created Thu Sep 15, 2022 )
Unable to lookup subscription items by OCLC number when record is merged
( created Mon Aug 15, 2022 )
I see the message "The specified copy item cannot be found" when viewing serial copies in Acquisitions
( created Thu Aug 11, 2022 )
Recently updated articles
When uploading a file, I receive an error that states "Library Shelving Location name was not found in branch."
( updated Fri Apr 19, 2024 )
Why am I receiving an error when renewing an item from a previous budget?
( updated Fri Apr 19, 2024 )
I can't edit the fund name or code in my budget in Acquisitions
( updated Fri Apr 12, 2024 )
I'm receiving an error message saying "the total amount must be [unit price]" when trying to assign an invoice to multiple budgets
( updated Fri Apr 12, 2024 )
How do I see the outstanding orders from a vendor?
( updated Fri Apr 12, 2024 )
Why are all items displaying on the item receiving screen rather than just those that are not received
( updated Fri Apr 12, 2024 )
Can I delete a Placed order?
( updated Fri Mar 22, 2024 )
Is it possible to customize the ''From'' address in notifications?
( updated Thu Feb 15, 2024 )
How do I create a credit invoice with the bibliographic data attached?
( updated Thu Jan 25, 2024 )
Why is Acquisitions not placing a holding on our items we've received and invoiced?
( updated Mon Jan 22, 2024 )
How do I add a credit on an invoice?
( updated Thu Nov 16, 2023 )
I accidentally deleted an order in WorldShare Acquisitions. Can I recover the order?
( updated Thu Nov 16, 2023 )
I am getting an error that says "RFF SLI did not match to any existing order item"
( updated Thu Nov 09, 2023 )
Why is the Create Template option greyed out when viewing an order item?
( updated Wed Nov 08, 2023 )
How can I resolve a fund-related error when using an order template?
( updated Wed Nov 08, 2023 )