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Known issues

This page lists known issues in the WorldShare Acquisitions application. Availability dates are subject to change.

Please see the OCLC System Status Dashboard for active issues.

Current issues

 

issue details
Title missing from display in Local Holdings Record Editor after removing a Shared Print Commitment

When using Remove Shared Print Commitment from the Record drop-down menu within the LHR Editor, the title that previously displayed in the LHR displays as No Title Supplied. Once the LHR is saved, the title will appear as expected.
Identified: 18 May 2019

Workaround: After the LHR is saved, the title will appear.

Fixed issues

 

Fixed issues - Table
issue fix date
Dropdown for Location Indexes Missing in WorldShare Circulation or WorldShare Acquisitions under Local Holdings Records Search in Discover Items

When using the Location indexes under the Local Holdings Records search in Discover Items, the Branch and Shelving Location values will appear in the dropdown menu for selection in whichever module you access first and are blank in the module you access second. For example, if you access WorldShare Circulation first, you will have location values available in the dropdown menu when using the Local Holdings Records search but the locations will be blank when you try to use in WorldShare Acquisitions.
18 May 2019
Copy number does not display in list of LHRs

The 852 $t copy number no longer displays in the list of Local Holdings Records following a bibliographic record when the Working with Records > LHR Preference setting is enabled.
18 May 2019
Delete option missing for multipart and serial titles on Details screen

When attempting to delete a multipart or serial Local Holdings Record from the Details screen after clicking View/Edit, the Delete option is missing.
18 May 2019
Cannot change shelving location of placed order item

Changes to the shelving location of placed order items are currently not being saved. If you attempt to change the shelving location of an item on a placed order, the change will appear to be saved, but when you return to the order later, the order item will revert back to the original shelving location.

 Note: It is still possible to change the shelving location of items on open orders.

 
Requesting a Quote not working for Vendors without EDIFACT configured

When you attempt to request a quote for an order, an error message will display, reporting that EDIFACT is not configured for this vendor, even though EDIFACT is not the delivery method selected. This appears for all vendors that do not have EDIFACT sending of order messages configured.
 

Copy number in Acquisitions sometimes does not match copy number in Analytics

The copy number that appears on the Receive and Invoice screen may not match the copy number in Analytics. This only affects items where quantity is greater than 1 and only when you receive these copies in a different order than they are displayed in the interface. In these cases, however, the copy number in Acquisitions may not match the copy number in Analytics. For this case, consider the copy number in Analytics to be the authoritative copy number for the item in question.

30 January 2019

Receiving issues only possible after first opening Acquisitions

A user who wants to receive serial issues using Circulation must first open Acquisitions in order to view the Issues screen for a title.  If the user goes to Circulation (without opening Acquisitions first), searches for a serial title under Discover Items, clicks on the Title and then clicks on the Issues link (on the top-right), they will currently see a blank screen with no Receive Issues or Manage Issues tabs.  To view this page, they must first click on Acquisitions.

 

Rounding of invoice and order item totals to nearest dollar

Intermittent issue reported by only a handful of libraries.  Sometimes, the totals for invoice and order line items are rounded to the nearest dollar.  While the grand total of the invoice or order is correct, the individual items display only whole numbers without their decimal values.

 
When searching for barcodes, incorrect results may be returned  
Discover Items and Serials Issues Menus Not Displaying for Serials Users  
Order Item Template Not Showing Accurately  
Receiving Widget Not Showing When Adding Items to an Order of Type: Plan  
Number of Copies Ordered Shown In Discover Includes Received Copies  
Users Cannot Filter Outstanding Items by Vendor  
Users Cannot View Most Recent Issue on “Receive Issues” Page  
Invoice Date Incorrect When Imported Using EDIFACT Invoice Upload  
Cannot Update Requestor Field  
Cannot Notify Vendor of Serial Issue Claim  
Order renewals do not transfer branch and shelving location  
Changes to public vendor data are not being synchronized to or from non-US libraries  
Print labels screen appears above header  
Receiving items sometimes creates a second local holding record  
Acquisitions must be open before using "Add to Order" in Collection Manager  
KBART files cannot be downloaded in Collection Manager  
Users cannot notify a vendor of a serial issue claim  
Borrower category no longer displays on either the Pull List or the Clear Hold Shelf reports  
Cannot upload files in Acquisitions using Internet Explorer  
Only serial issues that have not been received by any library can be selected when a user clicks the Start Receiving button  
If no price is present in the 990 $b of an imported shelf-ready/invoice file, the price is set to 0.00  

 

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