A new staff member's account is slow and not performing as others do?
Symptom
- Slow response times
- Inconsistencies in circulation transactions
- Problems are constant across a number of workstations
Applies to
- OLIB Web
Resolution
The following workaround has been recommended by customers who have experienced this issue locally
- Create a new user record for the member of staff.
- Confirm that it does not exhibit the problem.
- Delete the problem account.
Additional information
OCLC Support have been unable to replicate this issue and would be interested to hear from customers who experience this.