- User encounters issues when attempting to access resources through EZproxy
The issue is more than likely environmental (PC, network, browser, etc.). Try these possible solutions:
- Clear browser cache & cookies
- Try another browser
- Temporarily disable any software firewall and/or anti-virus/spyware to see if this is causing the issue. Reenable after testing.
- Check the browser security settings
- Check the proxy details setup within the browser
- Try connecting from a different network or device
- If using a VPN, try connecting without the VPN
If you continue to have issues, contact OCLC Support.