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OCLC Support

Unblock an account that has tripped a security rule

Symptom

  • A user has tripped a Security rule and now the block needs to be removed

Applies to

  • EZproxy with Security rules enabled

Resolution

Short introduction or instructions to follow these steps:

  1. Open the "Tripped Security Rules" menu (see here)
  2. Tick the box in the left column
  3. Click the button "Expire checked"

Then, the account should no longer be blocked.

Page ID

60705