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Target URL is not accessible on EZproxy, even though using approved EZproxy stanza.

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Symptom
  • Target URL is not accessible on EZproxy, even though using approved EZproxy stanza.
Applies to
  • EZproxy
Resolution
  1. If using ProxyByPort switch to ProxyByHostname as there can be firewall issues and/or the ProxyByPort URL rewrites can be rejected by certain target sites.
  2. Contact the Resource Provider & ask if there is a known problem.
  3. If access generates an error in the browser such as An Error Occurred Setting Your User Cookie (Firefox), clear the browser's cookies & cache, then re-try.
Page ID
13697