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When trying to access an Ebookcentral/Ebrary link, the web browser displays, "ebrary request for site <your site ID> to host site.ebrary.com failed: 1

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Symptom
  • When trying to access an Ebookcentral/Ebrary link, the web browser displays, "ebrary request for site <your site ID> to host site.ebrary.com failed: 1"
Applies to
  • All EZproxy versions
Resolution

Please check the config.txt to ensure the stanza is updated with the HTTPS URL line.

  1. Open the config.txt file
  2. Find Ebrary Stanza
  3. Ensure the Ebrary Stanza is after the Ebook Central Stanza in the config.txt.
  4. Confirm that the library site URL in the Ebook Central stanza is configured to use HTTPS in the config.txt. For example:  ebrarySite -URL=https://ebookcentral.proquest.com:443 [sitename].
Page ID
39038