Featured EZproxy Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for EZproxy.
Most viewed articles
How do I resolve SAML unable to locate SSO Location for XXXXXX with Shibboleth IDP13 entity not found: XXXXX errors with EZproxy
Hosted EZproxy frequently asked questions
How do I add a Resource-Stanza-Database to EZproxy?
How to find your EZproxy version
Why am I getting the "Inter-institutional access failure. Please contact your system administrator for assistance." error when using SAML authentication and EZproxy?
Why am I seeing "LDAP bind failed to xxx.xxx.xxx.xxx: -1 Can't contact LDAP server" in my EZproxy messages.txt file
Why am I getting error File missing: docs\suspend.htm from EZproxy
How do I turn off TLS 1.0 and TLS 1.1 protocols in EZproxy
EZproxy Server Error - Please tell your server administrator to check messages.txt for a Max Virtual Hosts error
Why am I having problems downloading PDFs from Wiley Online Library when using EZproxy
How do I generate metadata for SAML connection to EZproxy?
Does EZproxy support Google reCAPTCHA?
Upload Patron Parser for Hosted EZproxy
How do I find my EZproxy IP address?
When trying to access an Ebookcentral/Ebrary link, the web browser displays, "ebrary request for site <your site ID> to host site.ebrary.com failed: 1
Recently created articles
Why is the website seeing my IP address when the URL is re-written by EZproxy
( created Thu Jan 30, 2025 )
Why do we get this error in the messages log: getaddrinfo error acw.scopus.com
( created Tue Jan 21, 2025 )
Can I set an expiry date for users with text file authentication?
( created Tue Jan 07, 2025 )
Why am I having problems downloading items using EZproxy when I have the most recent stanza in my config.txt file
( created Wed Dec 18, 2024 )
Anatomy of a Stanza
( created Thu Dec 12, 2024 )
Users blocked by the Security Rules still have an active session
( created Mon Nov 18, 2024 )
Why am I getting a connection timeout with EZproxy and some EBSCO resources
( created Wed Nov 06, 2024 )
Why am I seeing "r0$" in front of a URL?
( created Fri Nov 01, 2024 )
How do I resolve the WSkey and secret pair did not generate a token errors showing the EZproxy messages.txt file
( created Wed Oct 23, 2024 )
Unblock an account that has tripped a security rule
( created Tue Oct 22, 2024 )
OCLC EZproxy security rules explained
( created Mon Oct 21, 2024 )
Why do I keep getting the bad username or password screen when using EZproxy and SIP authentication with conditions
( created Fri Sep 27, 2024 )
EZproxy Cookies
( created Fri Sep 20, 2024 )
How do I access the pre-production OCLC hosted EZproxy menu screen when SAML authentication is active
( created Tue Sep 10, 2024 )
Why am I getting and Error about Ebrary siteID when using EZproxy and Ebook Central SSO
( created Wed Sep 04, 2024 )
Recently updated articles
How do I generate metadata for SAML connection to EZproxy?
( updated Fri Feb 07, 2025 )
How long are the logs kept for Hosted EZproxy
( updated Thu Feb 06, 2025 )
Why is the website seeing my IP address when the URL is re-written by EZproxy
( updated Thu Jan 30, 2025 )
Hosted EZproxy frequently asked questions
( updated Mon Jan 27, 2025 )
Why do we get this error in the messages log: getaddrinfo error acw.scopus.com
( updated Tue Jan 21, 2025 )
Can I set an expiry date for users with text file authentication?
( updated Tue Jan 07, 2025 )
HSTS and EZproxy
( updated Tue Jan 07, 2025 )
Why am I getting ERR EMPTY RESPONSE intermittently when using EZproxy
( updated Mon Dec 30, 2024 )
Why am I getting a connection timeout with EZproxy and some EBSCO resources
( updated Thu Dec 19, 2024 )
Why am I having problems downloading items using EZproxy when I have the most recent stanza in my config.txt file
( updated Wed Dec 18, 2024 )
Anatomy of a Stanza
( updated Mon Dec 16, 2024 )
EZproxy Self Service - How to make changes to EZproxy
( updated Thu Dec 12, 2024 )
Upload Patron Parser for Hosted EZproxy
( updated Thu Dec 12, 2024 )
Resolving 'Cookie Header Too Large' Issue on JSTOR through EZproxy
( updated Thu Dec 05, 2024 )
How to block a user in EZproxy
( updated Thu Nov 21, 2024 )