About OCLC training
Find the training you need
OCLC offers a wide variety of options for product training. As part of our commitment to keeping library costs down, online instructor-led training and tutorials for our products are provided to our members free of charge.
We can also suggest supplemental training resources to bring related core skills training to you at reasonable prices.
- How to find product training
- Visit our home page, then use the All products and services list to navigate to your product or service area. Look for the training guide to find all available training options for that product.
- Instructor-led product training
- Find upcoming live, instructor-led product training sessions.
- Frequently asked questions
- Frequently asked questions (FAQ) about live and recorded training classes, exercises and videos.
- Can't find what you're looking for? Have an idea for training?
- Can I switch my registration to another class?
- How can I access recorded training sessions?
- How can I be put on a mailing list to receive up-to-date information about OCLC training offerings?
- How can I register for a live, instructor-led training class?
- How can I request closed captioning for a live training session?
- How do I get a certificate for the course that I attended?
- How do I get a confirmation/receipt to show that I registered for a class?
- How do I log in to a webinar or online course?
- How do I withdraw from a class that I signed up for?
- I'm calling in to an OCLC training session from outside the U.S. What phone number do I use?
- I'm having trouble accessing a training video or exercise. What should I do?
- What are the system requirements for using Flash-based exercises?
- What are the system requirements for viewing a YouTube video?
- What are the technical requirements for participating in an online training session?
- What courses are offered at no cost to OCLC members?
- What do I need in order to hear the audio on the course?
- What if a class I want to sign up for is full?
- What is OCLC's policy for canceling training classes?
- Will I get a reminder before the session?
- WebJunction
- A program of OCLC Research, WebJunction is free and welcome to all libraries to use, regardless of size, type or location.