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OCLC Support

Verify or change your account information

Learn how to verify or change your account information in OCLC Service Configuration.

 Note: These instructions only apply if you signed in to Service Configuration with a WorldCat Account.

After you Sign in to Service Configuration, you can verify or change your account information.

  1. On the Service Configuration home page, in the upper right corner, click Need Help?
  2. Select Manage WorldCat Account.
  3. From the home page, sign in and select My profile.
  4. From the My Profile screen, select Edit Profile.
  5. Change any fields, if needed.
  6. Click Save Personal Information.
  7. (Optional). If you need to change your password, click here.
    1. From the Forgotten Password page, enter the email address you used to create your account.
       Note: Your current password will not be accepted once you request the new password.
    2. Click Send me a new password. A temporary password will be delivered to your email address.
    3. Return to the Service Configuration Sign In screen and click Use Your WorldCat Account.
    4. Enter your User Name and the temporary password you received.
    5. Click Sign In. Once you have signed in successfully, you can reset your password.