Why am I getting a "We're sorry, there has been an error publishing the record" error when saving in the Service Configuration?
Symptom
- We're sorry, there has been an error publishing the record
Applies to
- WorldCat Discovery
Resolution
The problem originates from a setting in the Discovery configuration:
- Go to WorldCat Discovery and WorldCat Local>Full Text OpenURL Resolvers (outgoing requests)
- Under the Configure the Full Text OpenURL Resolver for this WorldCat.org: change the option from None to your intended Full Text OpenURL resolver
- If you do not have a Full Text OpenURL resolver, then change the Which Full Text Resolver should display? setting above the previous setting to None.