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OCLC Support

WorldShare is telling me there is a problem with my email. How can this be fixed?

Symptom
  • Error message that something is wrong with the email when trying to log into WorldShare.
Applies to
  • WorldShare Admin
  • WorldShare Interlibrary Loan
Resolution

WorldShare pulls your email address from the email provided in the Library Record field in WorldShare Admin > Basic User Data:

  1.  If email is not currently in the Library Record field, add it there. 
  2. WorldShare will not pull email information from the Delivery Notification field.
Page ID
18977

 

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