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OCLC Support

Why can't I log in to the Developer network to get my WSKey?

  • When I try to log into the Developer Network I receive a message, "Access is denied :( You must login with your account or WorldShare account" or "Whitelabel Error Page" with a 403 Forbidden error.
Applies to
  • WorldShare Admin

The Developer Network for WSKey management can only be accessed by a user with the role of API Key Manager.

If no one has this role:

  1. Have a user with the role User Admin access WorldShare Management Services.
  2. Locate the user you wish to give the API Key Manager role to under the Admin tab.
  3. Open the Roles accordion.
  4. Click Edit and tick API Key Manager.
  5. Click Save and wait for the confirmation notification to show at the top of the Roles accordion. 

If no individual at your institution has the User Admin role, contact OCLC Support with your OCLC Symbol and the name of the staff member who needs the User Admin or API Key Manager role.

Additional information

If you cannot locate your institution through the Developer Network please contact OCLC Support.

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