Skip to main content
OCLC Support

Why am I receiving a "there is a problem with your email address" error when logging into the Community Center?

Symptom
  • Receiving the "there is a problem with your email address"
Applies to
  • Community Center
  • WorldShare Admin
Resolution

The Community Center user WorldShare accounts. You will want to ensure a functioning email address is associated with the account you are trying to log into. To do this you will need to:

  1. Log into WorldShare
  2. Access the Admin module
  3. Search for the account you are trying to log in with
  4. Click the Edit button on the Basic Information tab
  5. Add a working email address
Additional information

If an email address is already associated with the account, or if no one at your library has access to the Admin module in WorldShare, please contact OCLC Support.

Page ID
20837