OCLC offers an ILL transfer service for WorldShare Interlibrary Loan and Tipasa libraries that supports integration with ExLibris and Innovative ILS'. This is exclusive to the WorldShare Interlibrary Loan and Tipasa services. ILLiad is not supported.
Troubleshooting for this service is done on the ILS' vendors end. We ask that you contact either ExLibris or Innovative support for troubleshooting assistance.