Why am I getting a "Request Status contains invalid data for the request" error in WorldShare ILL?

Symptom

• User gets a "Request Status contains invalid data for the request" error when trying to close an ILL request. 

Applies to

• WorldShare ILL

Resolution

This can happen if the request has already been closed by double-clicking too quickly or someone else accessing the same request at that time. 

1. Back out of the request and close all request tabs. 
2. Re-open the request and check the status.

If the request is not already closed, please contact OCLC Support for additional troubleshooting. 

ID