The 'From' email address is not automatically filled in the email form

Symptom
Applies to
Resolution

The "From" email line in the form will be empty when the email address line in the borrower data is not filled. You can manually fill your email address in the specific request, or add the email address to your Borrower Constant Data in OCLC Service Configuration. Doing the latter will ensure that selecting a Constant Data template in the future will also fill the correct email address for sending the requested material to your patrons.

Additional information

Configure Borrower Data

Page ID
25936