My request comes into WorldShare as a copy/loan request even though I mark it as a loan/copy request

Symptom

• WorldShare ILL is not honoring your selection of request type in WorldCat.

Applies to

• WorldShare ILL
• WorldCat Discovery

Resolution

Check whether you have borrower constant data overwriting your selection.

1. Sign in to Service Configuration.
2. Navigate to WorldShare ILL > Borrower Data.
3. Review this page for anything that would affect the request type.

Additional information

See more on Borrower Constant Data.

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