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OCLC Support

I am unable to log in even after I have changed my password

Symptom
  • Getting an error such as “We are unable to process your request at this moment” or unable to find the page you want.
Applies to
  • WorldShare Management Services
Resolution

 

The issue is most likely being caused by a corrupt URL.
 

  1. Call into the OCLC Customer Service Department at 1-800-848-5800, choose option 1.
  2. Then select the WorldShare ILL option.
  3. The representative then can give you your generic URL. Example https://(Your Institution Name).share.worldcat.org/wms/.
Page ID
16017