- The library has the incorrect name in the Policies Directory
- WorldShare ILL
Short introduction or instructions to follow these steps:
- Navigate to OCLC Service Configuration.
- Navigate to WorldCat Registry > Name and Location. Make your changes and click "Save."
- Still in the OCLC Service Configuration, navigate to WorldShare ILL > Borrower Data/Lender Data. Make sure library name is up to date, and then save your changes.
- Log in to your instance of WorldShare ILL and click "OCLC Policies Directory." Review the contacts tab and make sure the information is correct.