Article is stuck in transit from article exchange, why is this happening?

Applies to

• WorldShare ILL
• Tipasa

Answer

The answer is most likely one of two reasons:

• The lender forgot to upload the document
• The lender is sending the document via another method including email or snail mail

The resolution is for the borrowing library to email the lender and ask them if they forgot to upload the PDF or if they sent it by some other means.

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