Complete requests

Learn how to complete a lending request in WorldShare Interlibrary Loan.

Select whether you are using the Legacy interface or the Modernized interface in WorldShare Interlibrary Loan. 

When an item you have lent to a borrowing library is returned back to you, you can close the request and mark it as complete.

Screenshot of an item’s lending request accordion calling out the checked-in/complete button

Complete a request

  1. On the left navigation, under Lending Requests, click Returned > Returned/In Transit.
  2. On the Returned/In Transit screen, click the request ID or Title to display the request. Note: Request queues where batch processing is available include a batch processing icon (Batch processing icon) in the left navigation.
  3. In the request, review and confirm the information in the Request Details accordion.
  4. To complete the request, click Checked-in/Complete.
  5. A confirmation message appears and the request is complete. Note:
    • If the item is marked Not Returned, it appears in the left navigation under Returned > Returned but Missing and ages out of the system after 180 days. See Request Aging for more information.