The following guidelines will assist you in completing copy requests:
- For best results, use OCLC Article Exchange for electronic delivery of articles
Note: If Article Exchange is not used, any issues with attachments will have to be handled via email between the borrowing and lending libraries.
- Lenders should always convey their IFM preferences in the OCLC Policies Directory
- Constant Data records should include IFM preferences to apply to requests accordingly
- If the IFM box isn't checked on a request, a manual invoice will have to be generated