Skip to main content

I am having issues with the copy request process. How can I confirm my settings, especially for IFM and article processing?

The following guidelines will assist you in completing these requests:

  • For best results, use OCLC Article Exchange for electronic delivery of articles.

 Note: If Article Exchange is not used, any issues with attachments will have to be handled via email between the borrowing and lending libraries.

  • Lenders should always convey their IFM preferences in the OCLC Policies Directory.
  • Constant Data records should include IFM preferences to apply to requests accordingly.
  • If the IFM box isn't checked on a request, a manual invoice will have to be generated.

For further information, see the following additional information: