Manage requests as a borrower
Learn how to manage requests as a borrower in UnityUK.
Borrower Work Queue
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Learn how to view which of your requests as a borrower may require action to progress using the Borrower Work Queue in UnityUK.
Borrower Work Queue statuses
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Find the statuses available in the Borrower Work Queue in UnityUK.
Borrower request management - Workflow tasks
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Find the workflows needed to manage borrower requests in UnityUK.
Authorising Idle requests
Receive requested items
Return items to the supplying library
Deal with End of Rota requests
Cancel or terminate a request
Complete a request
Renew a requested item
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Learn how to renew a requested item in UnityUK.
Automatic expiry of requests
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Find out about the automatic expiry of requests and learn how to update a record to stop a request from expiring in UnityUK.
Send a note
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Learn how to send a message to a lending library in UnityUK.