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OCLC Support

Regional offices and help desk

Find information about the help desk and regional offices for UnityUK.

OCLC has created a home page for each region.  This page is for you and colleagues in the region to share information.

We are looking for regional editors to maintain the regional pages on the UnityUK Members Website.

If you are interested in becoming a regional editor then please contact Annie Charlton at OCLC.

Please click on the regional links below to find contact information for each library in that area.

Help desk

The helpdesk is open from 9.00am – 5.30pm, Monday to Friday except UK public holidays.

Tel: 0114  267 7502 or 0845 267 7502 local rate.

Email: support-uk@oclc.org

Helpdesk Online: http://oclc.topdesk.net/

Helpdesk Online gives you access to facilities including:

  • Call logging
  • Call searching
  • Review current/past calls
  • Add a note to your call
  • Add an object to your call

Please e-mail the support desk if you would like to access Helpdesk Online but do not have a username and password.

 Note: If you need to contact the British Library Customer Support Team you can call +44 (0)1937 546060.

  • All regional offices
    Find a list of all of the regional offices for Unity UK and their associated region.
  • East Midlands
    Find a list of UnityUK offices in the East Midlands.
  • East of England
    Find a list of UnityUK offices in the East of England.
  • Greater London
    Find a list of UnityUK offices in Greater London.
  • North East
    Find a list of UnityUK offices in the North East.
  • North West
    Find a list of UnityUK offices in the North West.
  • Scotland
    Find a list of UnityUK offices in Scotland.
  • South East
    Find a list of UnityUK offices in the South East.
  • South West
    Find a list of UnityUK offices in the South West.
  • Wales
    Find a list of UnityUK offices in Wales.
  • West Midlands
    Find a list of UnityUK offices in the West Midlands.
  • Yorkshire and Humberside
    Find a list of UnityUK offices in Yorkshire and Humberside.

 

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