Why can't I mark an article exchange request received?
Symptom
- Article Exchange request has come in but there is no option to mark it as received.
Applies to
- Tipasa
- WorldShare Interlibrary Loan
Resolution
This might be due to cached data in your browser.
- Try clearing your cache, signing out or WorldShare and closing the browser
- Sign back into WorldShare, find the request and the Mark as Received button should now be visible when you click into the request.