Why am I seeing a workform cannot be loaded error when I attempt to load my patron request workform?
Symptom
- Navigating to the Tipasa workform results in the error "This workform cannot be loaded"
Applies to
- Tipasa
- WorldCat Discovery
Resolution
This means that there is a problem with the setup of the form in Service Configuration > WorldShare ILL > Patron Request Workforms. If you don't see the error while reviewing the form, contact OCLC Support with your library symbol, a sample title record to test on, and the workform you are trying to get working.
Additional information
There is more information on Patron Request Workforms.