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OCLC Support

Unable to delete Custom Holdings Groups

Symptom
  • When trying to delete a custom Holdings Path, you get the error message: We apologize, there seems to be a problem with the module you are accessing. Please come back later or try a different module.
Applies to
  • Tipasa, ILLiad, WorldShare ILL, OCLC Service Configuration
Resolution

Follow these steps:

  1.  Remove the Custom Holdings Group from any Custom Holdings Path. 
  2.  Then you can remove the Custom Holdings Group.
Additional information

You would be accessing the OCLC Service Configuration to remove the Custom Holdings Path.  In ILLiad, you should also be using the OCLC Service Configuration to remove the Custom Holdings Path.

Page ID
12698