Sometimes we do not see the option to pick a date when asking for a renewal.

Applies to
Answer

This is because the loan came from a Relias library--Relias has the option to process requests with a renewal option set to either Y/N. Setting it to 'No' translates to Tipasa as the renew date box not being present.

Additional Information:

How do I make a renewal request in Tipasa?

Page ID
56094