Why am I receiving a "Failed to send email. A system error has occurred" error when sending Article Exchange emails?

Symptom

• The error message "Failed to send email. A system error has occurred" appears when sending Article Exchange emails in Tipasa or WorldShare ILL.

Applies to

• Tipasa
• WorldShare ILL

Resolution

Contact OCLC Support with your library symbol and the Request ID of the request you are trying to send email for. 

Page ID